Released
Business
- Campaigns/Polls - One Click Marketing Tool
- Define and save Marketing Tasks/Topics for later execution
- Once a Topic execution is started, it absolutely needs no attention
- Can be used for repeatative Customer reach activities, Mass Marketing Campaigns, Student Board Activites, RSVPs, Exit Polls etc...
- If you have a requirement of conveying a message to whole bunch of people on either their Regular phone number or Skype Messenger, VoiceChum PR Edition is your best choice
- PR Edition allows you to load your contacts (Skype IDs, Phone Numbers) and define a Topic with few options.
- A Topic can be associated with a pre-recorded voice message. If you do not have any message and would like to record a new message, PR application allows you to do that.
- PR application automatically calls your contacts one after the other and leaves the recorded message
- Record PR Calls
- Contact Management - Upload/Add/Modify/Delete Contacts to be contacted
- A Contact is an entity that needs to be contacted as part of a Topic execution, either on their Regular Phone Number or Skype Id.
- Topic Contacts can be imported from a Microsoft Excel or CSV (Comma Separated Values) file or manually add to the already created Topic one by one.
- Contact List of a Topic can be modified by adding/deleting contacts
- Message Management - Voice Message Played during the outbound call to your customer/contact can be managed
- Topic Voice Messages/Media can be a pre-recorded audio file (wav) that needs to be played after the contact is connected.
- If you dont have a pre-recorded message, Topic Message can be recorded using PR Topic Configuration Tools.
- Topic Messages can be added/modified/deleted from Configuration window
- Messages can be reused for multiple Topics
- Topic Management - Multiple Topics can be managed simultaneously
- Topic is a PR task which consists of zero or more Messages and one or more Contacts (In fact hundreds of them) with a QA Criteria. Ex: Exit Poll on a TV Show.
- QA criteria can be defined for up to 10 options and contact selections will be captured for reporting purposes.
- You can have up to 50 Topics defined/configured in VOiceChum PR at a time. Topics can be added/modified/deleted from Configuration window.
- Topic Execution - Running the campaign from VoiceChum PR
- Once started execution, VoiceChum PR calls contacts of the Topic one after the other, plays the message (if configured) and waits (if configured) for the contact answer.
- Answers are captured and stored for reporting purposes
- Topics can be paused/resumed from the Status window
- As the Topic is executed, Live Completion Statistics are displayed to understand the Topic Progress
- Topic Reports - Reports on the completed Topics
- Bar/Pie Charts on Topics for the selected Report Type
- There exists a Search criteria that you can use to group the Topic results
- Following is a list of Topic Search Criteria:
- Contact Name
- Contact Number
- Connected Contacts
- Not Connected Contacts
- QA . Other: All the contacts that picked Other QA option
- QA . Good: All the contacts that picked Bad QA option
- QA . Bad: All the contacts that picked Good QA option
- ....and Professional Features
